Frequently Asked Questions
Get Clear Answers, Fast
We’re here to support buyers, resellers, and partners with accurate information on our products, processes, and global supply capabilities. Contact our team for further assistance.
1. What types of IT equipment do you offer?
We supply high-quality refurbished laptops, desktops, servers, monitors, networking devices, and components from brands like Dell, HP, Lenovo, and IBM.
2. Where do you source your refurbished IT equipment from?
All equipment is sourced directly from certified ITAD partners, corporations, and enterprise off-lease programs, ensuring authenticity, compliance, and traceability.
3. Are your products tested and quality assured?
Yes. Every asset undergoes professional diagnostics, refurbishment, cosmetic grading, and stress testing to meet international resale and export standards.
4. Do you offer warranties on refurbished equipment?
Yes, warranty options are available on bulk purchases, providing buyers with added confidence and post-sale support.
5. Do you provide product images or test reports before purchase?
Yes. Upon request we can share photos, benchmark results, functional reports, and grading documentation before bulk commitment.
6. Can I place bulk or container-load orders?
Absolutely. We specialize in wholesale and container-load supply for resellers, distributors, NGOs, and institutional buyers worldwide.
7. Can bulk orders be customized with specific CPU, RAM, or storage?
Yes. We offer custom configurations including specific CPUs, RAM capacities, SSDs, and HDDs to match your market or project requirements.
8. Do you provide secure data wiping on used equipment?
Yes. All data-bearing devices undergo certified data sanitization in line with international ITAD and data security standards.
9. Do you ship refurbished IT equipment internationally?
Yes. We export to Africa, the Middle East, Asia, Europe, and South America, managing documentation, customs, and logistics end-to-end.
10. Who do you typically work with?
We serve IT resellers, wholesalers, ICT distributors, educational institutions, NGOs, and corporate buyers across global secondary markets.
11. How can I request a quote for bulk purchasing?
Simply submit your requirements through our website or contact our sales team. We’ll provide pricing, availability, and shipping options promptly.
12. What is your average lead time for bulk shipments?
Lead times vary by order size and configuration, but most bulk and container shipments are prepared and dispatched within agreed commercial timelines.
13. Do you offer special pricing for repeat or long-term buyers?
Yes. We support long-term partnerships with competitive pricing programs for recurring bulk and high-volume buyers.
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